Terms of service

 

QOMA Collective – Terms of Service

Effective Date: 08/26/2025

Welcome to QOMA Collective. By accessing or using our website (qomacollective.com) and services, you agree to the following Terms of Service (“Terms”). Please read them carefully.

1. General Conditions

  • By using our site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

  • We reserve the right to refuse service to anyone for any reason at any time.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the website or services without our express written permission.

2. Products & Availability

  • All products are subject to availability. We reserve the right to limit quantities or discontinue items at any time.

  • We make every effort to display accurate product descriptions, images, and pricing. However, we cannot guarantee that your device’s display of colors is accurate.

3. Orders & Payments

  • By placing an order, you agree to provide current, complete, and accurate purchase and account information.

  • All payments must be made at checkout through the methods we provide.

  • Prices are subject to change without notice. Taxes and shipping fees are calculated at checkout.

4. Shipping & Delivery

  • We process orders within 1–2 business days and ship via our fulfillment partner, Tapstitch.

  • Estimated delivery times vary by region (U.S.: 5–8 business days; International: 10–20 business days).

  • QOMA Collective is not responsible for delays caused by customs, carriers, or circumstances beyond our control.

5. Returns & Refunds

  • All sales are final except for defective, damaged, or incorrect items.

  • If you receive a defective or incorrect product, contact us within 7 days of delivery at support@qomacollective.com with photos of the issue.

  • Approved refunds will be issued to the original payment method within 5–10 business days.

6. Intellectual Property

  • All content on this site (logos, designs, graphics, photography, etc.) is the property of QOMA Collective and may not be used without permission.

  • Any content created by QOMA Collective for marketing, branding, or store use remains our intellectual property.

7. User Conduct

You agree not to use our site or services for any unlawful or unauthorized purpose, including but not limited to:

  • Violating any local, national, or international laws.

  • Interfering with or disrupting the security of our services.

  • Uploading or transmitting malicious code, viruses, or harmful content.

8. Limitation of Liability

  • QOMA Collective is not liable for indirect, incidental, or consequential damages resulting from the use of our products or services.

  • Our liability is limited to the maximum extent permitted by law and never exceeds the amount you paid for the product in question.

9. Indemnification

You agree to indemnify and hold harmless QOMA Collective, its owners, employees, and partners from any claims, damages, or expenses arising out of your violation of these Terms or misuse of our services.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of [Your State], without regard to conflict of law provisions.

11. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and the “Effective Date” will be updated accordingly. Continued use of our website after changes constitutes acceptance of the updated Terms.

12. Contact Information

For questions about these Terms, contact us at:
Email: support@qomacollective.com
Website: qomacollective.com